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CONTACT CHANNEL

Who should I contact for further information or to lodge a complaint?

1.For internal dispute resolution, you may contact our Customer Service or write in to the following address?

TA Investment Management Berhad
23rd Floor, Menara TA One
22, Jalan P. Ramlee
50250 Kuala Lumpur
Tel : 603 2031 6603
Fax : 603 2031 4479
E-mail address : investor.taim@ta.com.my


2.If you are dissatisfied with the outcome of the internal dispute resolution process, please refer your dispute to the following channel:

 

(i) FiMM's Complaint Bureau:
   (a) via phone to
   (b) via fax to
   (c ) via email to
   (d) via online complaint form available at
   (e) via letter to


: 03-2093 2600
: 03-2093 2700
: complaint@fimm.com.my
: www.fimm.com.my
: Legal, Secretarial & Regulatory Affairs
  Federation of Investment Managers Malaysia
  19-06-1, 6th Floor Wisma Tune
  No. 19, Lorong Dungun, Damansara Heights
  50490 Kuala Lumpur

(ii) Securities Industries Dispute Resolution Corporation (SIDREC) FAQ:
   (a) via phone to
   (b) via fax to
   (c ) via email to
   (d) via letter to
: 03-2282 2280
: 03-2282 3855
: info@sidrec.com.my
: Securities Industry Dispute Resolution Center (SIDREC)
  Unit A-9-1, Level 9, Tower A
  Menara UOA Bangsar
  No. 5, Jalan Bangsar Utama 1
  59000 Kuala Lumpur

3.You can also direct your complaint to Securities Commission Malaysia (SC) even if you have initiated a dispute resolution process with SIDREC. To make a complaint, please contact the SC's Investor Affairs & Complaints Department:

(a) via phone to the Aduan Hotline at
(b) via fax to
(c ) via email to
(d) via online complaint form available at
(e) via letter to
: 03-6204 8999
: 03-6204 8991
: aduan@seccom.com.my
: www.sc.com.my
: Investors Affairs & Complaints Department
  Securities Commission Malaysia
  No. 3, Jalan Persiaran Bukit Kiara
  Bukit Kiara
  50490 Kuala Lumpur
 


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